IVRS Applications

Canny Infotech offers complete interactive voice response systems (IVRS) servers and platforms for small to large organizations. Our IVR solutions support both digital and analog phone lines.

Business toll free phone service is very popular for commercial and support organizations. This service allows allows clients and prospects to call your organization from anywhere in the country at no charge. Our IVR server and supporting software is a strong platform for providing this type of long distance service.

Interactive Voice Response (IVR) processes inbound phone calls, plays recorded messages including information extracted from databases and the internet, and potentially routes calls to either your service agents or transfers the caller to an outside extension. IVR enhances our phone system's current robust features of predictive dialing, ACD (Automatic  Call Distributor), and digital call recording.

This IVR platform and business phone system acts as an automatic answering service that collects useful information from a caller before the call is processed or transferred to an agent. Our IVR server could fulfill the caller’s request without a transfer. IVR software gives your organization a 24 by 7 capability, providing around-the-clock information to your callers.

 
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